Sunday , May 16 2021

A German car rental company cancels a Tesla car order for quality

German car rental company Nextmove has announced the cancellation of most orders for 100 Tesla cars worth € 5m due to quality issues with the Model 3.

REUTERS / Amanda Voisard

According to Nextmove, the order was shipped in 2018, but after the first 15 cars were received in the spring of this year, she contacted the supplier with complaints about quality and finish.

According to Nextmove, the order for the remaining 85 cars had to be canceled after she could not agree with Tesla to resolve a quality problem, including color defects, faulty wiring, scratches on the instrument panel and condensation on headlights.

REUTERS / Mike Blake

In return, Tesla claims it was just in the process of fixing the problem and provided replacement vehicles to the customer at the time of order cancellation.

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